How to Fix Adobe Acrobat Reader Getting Stuck on Windows

If you’re facing issues with Adobe Acrobat Reader getting stuck on your Windows PC, don’t worry you’re not alone! This is a common problem that can be fixed with a few simple steps. Here’s a guide to help you resolve the issue:

1. Update Adobe Acrobat Reader

Make sure you’re using the latest version of Adobe Acrobat Reader. Adobe frequently releases updates to resolve bugs and improve performance.

• Open Adobe Acrobat Reader.

• Go to Help > Check for Updates.

• Install the latest updates and restart the program.

2. Disable Protected Mode

Sometimes, the security features in Adobe can cause it to freeze. Here’s how to disable it:

• Open Adobe Acrobat Reader.
• Go to Edit > Preferences > Security (Enhanced).
• Uncheck both “Enable Protected Mode at startup” and “Enable Enhanced Security”.
• Restart Adobe Acrobat Reader to apply the changes.

3. Repair Adobe Installation

If the issue persists, you can repair the installation:

• Open Adobe Acrobat Reader.
• Go to Help > Repair Installation.
• Follow the on-screen instructions and reboot your computer after the process is  completed.

4. Clear Temporary Files

Clearing temporary files can resolve conflicts that cause the program to hang:

•     Use a disk cleanup tool (like the built-in Disk Cleanup in Windows) to clear out temporary files.

5. Reinstall Adobe Acrobat Reader

If none of the above steps work, try uninstalling and reinstalling Adobe Acrobat Reader:

• Go to Control Panel > Programs > Uninstall a program.
• Select Adobe Acrobat Reader and uninstall it.
• Download the latest version from the official Adobe website and reinstall it.

Additional Tips for Windows Users

•    Update Graphics Drivers: 

                Outdated or incompatible drivers can cause freezing. Update your graphics driver via                                      Device Manager.

•    Disable Hardware Acceleration: 

                   In Adobe, go to Edit > Preferences > Page Display. Under “Rendering,” uncheck “Use                       hardware celebration when available.”

By following these steps, you should be able to fix any freezing or unresponsiveness issues in Adobe Acrobat Reader. Let us know if this worked for you!